At Glo365 Clinic, we are dedicated to ensuring the privacy of our customers in compliance with the Dubai Data Protection Law (DIFC Law No. 5 of 2020). This Privacy Policy explains how we collect, use, and protect your personal information.
SECTION 1 – INFORMATION COLLECTED
We may collect the following personal data:
- Personal Information: Name, address, email, phone number, and payment information when making purchases or inquiries.
- Health Information: Health-related data to provide customized treatments, such as medical history and skincare preferences, in compliance with Dubai’s healthcare regulations.
- Browsing Data: Information like IP address, browser type, and pages visited is collected automatically to enhance your experience.
- Voluntary Information: Any information you provide through emails or phone calls is used to improve our service.
SECTION 2 – CONSENT
When you provide personal information for purchases or inquiries, you consent to its use for these specific purposes. If we need your data for marketing, we will ask for your explicit consent. You can withdraw your consent at any time by opting out through our emails or contacting us.
SECTION 3 – DISCLOSURE
We do not share your personal data with third parties unless:
- Service Providers: We share data with third-party vendors (e.g., for payments or deliveries) to fulfill your requests.
- Legal Obligations: We may disclose your data if required by law or to comply with legal proceedings.
SECTION 4 – SECURITY
We use industry-standard security measures such as encryption (SSL) to protect your personal data. Although no method is 100% secure, we follow best practices to ensure your data remains protected.
SECTION 5 – COOKIES
We use cookies to enhance your website experience. Cookies track your preferences and browsing behavior. You can manage cookie settings through your browser, though this may affect site functionality.
SECTION 6 – INTERNATIONAL DATA TRANSFERS
As an international brand, your personal data may be transferred outside Dubai. We ensure that any such transfers are compliant with Dubai Data Protection Law, using appropriate safeguards such as Standard Contractual Clauses.
SECTION 7 – DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Health-related information is retained in accordance with Dubai Health Authority regulations.
SECTION 8 – YOUR RIGHTS UNDER DUBAI LAW
You have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correct Your Data: Request correction of inaccurate or incomplete information.
- Request Deletion: Ask for the deletion of your data under certain conditions.
- Object to Processing: Object to our use of your data in certain circumstances.
- Data Portability: Request your data in a commonly used format for transfer to another provider.
To exercise these rights, please contact us at info@glo365.com.
SECTION 9 – CHANGES TO THIS POLICY
We reserve the right to amend this policy. Updates will be posted on our website, and significant changes will be communicated to you.
QUESTIONS AND CONTACT INFORMATION
For inquiries or to exercise your data rights, please contact us at info@glo365.com
